With the new Digital Tools program, they are supported by the resources of the Greece 2.0 Recovery and Resilience Fund, small and medium enterprises throughout Greece in order to modernize their productive, commercial and administrative operation.
Vouchers are provided, the nominal value of which varies from €900 to €18,000 depending on the staff they employ in Unified Work Units (UUs) and which will be allocated to the acquisition, through purchase or lease, of new digital tools, so that businesses can:
- upgrade the way of communication and collaboration and introduce new forms of hybrid work (hybrid workplace),
- digitize electronic transactions with customers and partners, including e-commerce,
- increase the level of security and trust in electronic transactions, through the use of new digital products and services.
REQUIREMENTS FOR BUSINESS PARTICIPATION:
- Is active on the date of submission of the application.
- They have been established/constituted before 01.01.2022.
- Mr. KAD is eligible for the KAD driver (not included in non-eligible KAD)
- During the management year 2021 they employed staff from 0.01 to 250.00 EMU
- Legal form: S.A., E.P.E., O.E. or Ltd., I.K.E., Social Cooperative Enterprise, Cooperative or Sole Proprietorship
- They operate legally (licensed)
- They are not under bankruptcy, liquidation or compulsory administration and no state aid recovery procedure is pending against the company.
- The total amount of De minimis (de minimis aid) that they have received as a single enterprise, including the aid from this Program, not to exceed the amount of 200,000 euros (or 100,000 euros for the road freight transport sector on behalf of third parties) for the years 2020, 2021, 2022.
- There are no enforcement actions fine of article 40 of Law 4488/2017
ELIGIBLE EXPENSES:
Digital products/services and their additional costs are subsidized, according to the following:
- DIGITAL PRODUCTS/SERVICES
| [A] Code | [B] Priority | [C] Product/service category |
| A.01.01 | (1) Improving business operations (2) Collaboration, productivity and remote work | Commercial Software Applications / Business Resource management |
| A.01.02 | Customer Management & Support Applications (CRM related: Sales, Salesforce Automation, Marketing, Service) | |
| A.01.03 | Personnel Management Applications, Personnel Training, Personnel Services (HR related) | |
| A.01.04 | Applications of warehouse management (WMS), order management (Order Management), replenishment of stocks (replenishment) | |
| A.01.05 | Sales, booking, ordering and invoicing applications (PoS, Booking, Invoicing). | |
| A.01.06 | Supply chain management applications and tools for the transport and delivery of products/services (routing, tracking, last mile delivery, field service) | |
| A.01.07 | Asset, hardware or product tracking and management tools (Asset mgt, IoT, RFID) | |
| A.01.08 | Business Intelligence and data analysis tools (BI, reporting & data analysis tools) | |
| A.01.09 | Industrial data platform templates and software | |
| A.01.10 A.02.01 | Cloud Infrastructure Services & cloud Platforms Productivity, communication and collaboration platforms (Cloud Productivity Suites) – only cloud solutions are accepted. Also including document management, workflow and process automation solutions (BPM, RPA, Process automation etc.). | |
| A.02.02 | Remote working support tools, as long as they are not fully covered by the above productivity platforms. | |
| A.02.03 | Task, project and portfolio management tools, if not covered by the productivity platforms above | |
| A.02.04 | Conventional Cloud/Virtual PBX type solutions |
| [A] Code A.03.01 | [B] Priority (3) Enhance e-commerce (4) Security and Trust | [C] Product/service category E-commerce platforms (selling products or automated provision of services via an electronic platform) |
| A.03.02 | Cloud tools for: marketing automation, digital campaign management & customer loyalty | |
| A.03.03 | Cloud tools/connectors that connect to the online store and increase its functionality (recommendations, reviews, remarketing, chat, etc.) | |
| A.03.04 | Tools / connectors for connecting to electronic payment systems. | |
| A.03.05 A.04.01 | Tools/connectors for interfacing with transportation and product delivery services (3PL, couriers, etc.) Security for end users and their devices: Endpoint Protection/EDR, Data Loss Prevention | |
| A.04.02 | Total security monitoring by a third-party organization/service: SOC service | |
| A.04.03 | Application and data access security: Identity & Access Management | |
| A.04.04 | Compliance in data management: data governance/compliance solutions | |
| A.04.05 | Ensuring business continuity: Cloud Disaster Recovery & Backup solutions/subscriptions | |
| A.04.06 | Trust in business-to-business transactions: Electronic Signatures |
- ADDITIONAL SERVICES
| [A] Code | [B] Thematic Unit | [C] Category product/service | [D] Minimum requirements & information | [E] Maximum Subsidized Amount |
| B.00.01 | Additional Services | Installation, configuration, product setup | Technical Services aimed at successful placement in business operation of the core tools (digital products and services) included in the solution | ≤ 30% on the total subsidy |
| B.00.02 | Additional Services | Information, education | Provision of information and training services on the basic tools (digital products and services) included in the solution | ≤ 10% on the total subsidy |
| B.00.03 | Additional Services | Consulting support for Digital Transformation | Capture business needs, determine the appropriate composition, propose next steps and digital transformation actions | ≤ 10% on the total subsidy |
BENEFICIARY CATEGORIES:
Beneficiaries are categorized as follows:
- Category 1: 0.01 EMU < μ ≤ 10 EMU → BUY ONE SUBSIDIZED SOLUTION ONLY
- Category 2: 10 EMU < μ ≤25 EMU → BUY MORE SUBSIDIZED SOLUTIONS
- Category 3: 25 EMU < μ ≤ 40 EMU → BUY MORE SUBSIDIZED SOLUTIONS
- Category 4: 40 EMU < μ ≤ 250 EMU → BUY MORE SUBSIDIZED SOLUTIONS
*Subsidized solution: Appropriate combination of one or more digital products/services, as well as complementary services related to the above, which are billed and paid in total in one transaction and are partially subsidized through public funding (voucher redemption)
PARTICIPATION OF SUPPLIERS:
Program Beneficiaries can procure the subsidized digital services & products directly from the suppliers of their choice. Cases of self-delivery, where the supplier and the beneficiary are the same, are excluded.
Suppliers of digital products/services (providers of Digital Solutions, manufacturers, agents, distributors and importers) in Greece or in member countries of the European Union participate provided that:
- The supplier has submitted an Application for Participation in the Program, which must be approved
- The same or another supplier has submitted an Application for approval of the digital product/service to be made available, which has been accepted, and the product/service to be sold has already been included in the unified register of approved digital products/services and is in force (approved).
- During the transaction, the individual terms and restrictions of the Program regarding the possible combinations of digital products/services (eligible solutions) and expenses (eligibility rules of expenses), the possible maximum limits set and the reasonableness of the costs are observed.
- The validity of the voucher is confirmed, which is bound and/or redeemed in accordance with the Program's procedures.
TIMETABLE :
- 0.01 EMU < μ ≤ 10 EMU The CATEGORY 1
Applications: 22/6/2022 – 14/9/2022
Implementation: until 30/11/2022
Transitional period: until 30/12/2022
Completion: until 31/01/2023
- 10 EMU < μ ≤25 EMU The CATEGORY 2
Applications: 22/06/2022 – 14/09/2022
Implementation: until 31/03/2023
Transition period: until 28/04/2023
Completion: until 31/05/2023
- 25 EMU < μ ≤ 40 EMU The CATEGORY 3
Applications: 22/06/2022 – 14/09/2022
Implementation: until 31/03/2023
Transition period: until 28/04/2023
Completion: until 31/05/2023
- 40 EMU < μ ≤ 250 EMU The CATEGORY 4
Applications: 22/06/2022 – 14/09/2022
Implementation: until 31/03/2023
Transition period: until 28/04/2023
Completion: until 31/05/2023
- SUPPLIERS
Applications: 22/06/2022 – end of program
REINFORCEMENT HEIGHT:
| Business Size (m) | Nominal Value Voucher(s) (Maximum aid amount) | Maximum eligible spend | Amplification intensity |
| 0.01 EMU <μ≤ 5 EMU | €900,00 | €1.000,00 | 90% |
| 5 EME <μ≤ 10 EME | €1.800,00 | €2.000,00 | 90% |
| 10 EME< μ≤18 EME | €3.600,00 | €4.000,00 | 90% |
| 18 EME <μ≤ 25 EME | €5.400,00 | €6.000,00 | 90% |
| 25 EME <μ≤ 32 EME | €9.000,00 | €10.000,00 | 90% |
| 32 EME <μ≤ 40 EME | €10.800,00 | €12.000,00 | 90% |
| 40 EMU <μ≤ 50 EMU | €13.500,00 | €15.000,00 | 90% |
| 50 EMU <μ≤ 250 EMU | €18.000,00 | € 20.000,00 | 90% |
Total budget: 180.000.000 €
Program Title: DIGITAL MEDIA TOOLS
Action Title: 16706 – Digital Transformation of SMEs
Business Sizes: SMEs, as defined by the Small and Medium Enterprise (SME) Definition
Aid scheme: De minimis REGULATION (EU) no. 1407/2013
Operator: "U.A.E. Information Society." – Directorate of State Aid Actions (www.ktpae.gr)
Submissions Support Phone: 2107001420
Submit applications: Online submission of applications to the Electronic Grants Management Platform (EGP) https://beneficiary.digitalsme.gov.gr
