The most important thing we do with your data is process it to match it with funding opportunities. This involves answers you give us to questions we ask about your business. The result is that we identify financing opportunities in time while the processing is ensured with high organizational and digital techniques. Indicative ways we do this can be seen here.

We analyze request service times, wait times and information about your interaction with us to improve the customer experience.

We first anonymize the data (remove personal information so that your identity cannot be ascertained). We then analyze statistics and in this way we can better predict future improvements and forecasts and better match the financing programs to your general profile, eg activity.

This is done in a specific way through the application and is purely about updates that can be important upgrades or offers. An example of this is the subscription renewal, addition of new agencies that you may be interested in monitoring through the application for your company, eg Subsidy of employees through OAED. 

These can be questionnaires, digital forms, telephone inquiries, email and SMS communication and apps such as WhatsApp and Viber.